Privacy Policy

Last Updated: January 30, 2025

1. Introduction

Chatsell.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce catalogue creation and WhatsApp ordering platform.

2. Information We Collect

2.1 Information You Provide

  • Business information (name, address, contact details)

  • Account credentials

  • Product information and listings

  • Social media links

  • Payment information

  • Customer communications through WhatsApp

2.2 Automatically Collected Information

  • Device information

  • Log data

  • Usage patterns

  • IP address

  • Browser type

  • Access times

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services

  • Process transactions

  • Manage your account

  • Send administrative information

  • Improve our platform

  • Respond to customer service requests

  • Send marketing communications (with consent)

  • Ensure platform security

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in platform operations

  • Business partners with your consent

  • Law enforcement when required by law

  • Third parties in the event of a business sale or merger

5. Data Security

We implement appropriate security measures to protect your information but cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Export your data

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to Privacy Policy

We may update this policy and will notify users of significant changes.